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Payments date/period

Making payments for Go3 is as easy as it can be! You either pay for your subscription together with your partner invoice or you have your own individual day repeating each month, or you have to pay it till 25th of on-going month (if you have a contract signed with us).

To get additional information please select method of your payments.

Partners
If you have ordered our service though our partners Home3, Bite or Tele2 – please contact their Customer support directly for invoice and payment related questions. Unfortunately we do not see any information about this topic as we respect your and your partner privacy and agreement.
Non-binded Go3 subscription
Monthly payments are made automatically while your subscription is active. After one month from ordering date the first attempt to charge your bank account will be made.

If you do not have sufficient funds in your bank account on the payment date we will inform you via e-mail and attempt two more times within 24 hours to charge for the payment.

Example:

2021 March 19th you order service.
2021 April 19th, 9:00 – first attempt to charge the payment
2021 April 19th, 18:00 – second attempt to charge the payment
2021 April 20th, 9:00 – third attempt to charge the payment

If you do not want the next payment to happen, you have to make sure that Go3 is not active anymore before the next payment cycle starts.

IMPORTANT:

– If the payment was successful, the next attempt to charge will happen after one month as usual (billing day will not change)
– If the third attempt to charge a payment fails, your subscription will be cancelled at 18:00
– In case the third payment fails and your subscription is cancelled, we will inform you of this by e-mail
Binded Go3 subscription
Your invoice will be ready each month for previous period at around 5th day of the month (but no later than around 10th).

We will be waiting for your payment until ongoing months 25th day.

In order to see your invoice please visit ott.home3.ee and log in to your specially dedicated self-service.

If you have found a spelling error, please, notify us by selecting that text and pressing Ctrl+Enter.

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