To provide better experience with Go3 and reach more options in your Go3 account we are changing our Billing system, that is why from February 4th 18:00 until 9th of February our IT team will be performing technical maintenance. During this time, part of the Go3 service will be unavailable.
What kind of issues I can appear?
- Self-service portal will be disabled
If you use self-service https://minu.go3.tv then during this maintenance period this portal will be disabled.
For customers who have Go3 contract agreement on 12 or 24 month period, starting from 10.02.2025 Go3 account and settings will be moved to our landing page go3.lv here: https://minu.go3.tv
All information about your account, payments, existing subscription you will find there.
To get more information about what else you can find in new Go3 account, please check information here: Minu konto ülevaade – Go3 abi
2. TVOD movies renting will be temporary unavailable
During this period you are not able to rent a movie.
3. Subscription changes and buying additional packages
During maintance period we are disable option to change the subscription or buy additional packages as changes will be done for our billing system. Please be patience and all needed purchases will be available on 10.09.2024
4. What else important will be changed?
Your Customer number will change, you will see the new Customer number in the invoice that will be issued on the beginning of the March
5. I can’t access my account after the completion of technical work. What should I do?
a) Please check if you are logging in to the new Go3 account here: Logi sisse
b) If you forgot your password, then please restart it here: Uus parool
c) Please restart the Go3 app if you still experience issues
d) Please contact our Customer support via chat
Thank you for your patience and continued support. Improvements are being made to ensure customer convenience. The changes will allow us to provide better service quality in the future.
Thank you for your patience and trust. All mentioned actions are again available starting from 10th of February.