Go3 Invoices

Invoices are issued monthly to customers who have signed a fixed-term contract with Go3 for 12 or 24 months.

Customers using Go3 without a fixed contract and who pay in advance can also view their payment history in the self-service portal.

🧾 Where can I find my invoice?

1. Self-service portal: go to the “Billing details” section or click the Go3 link using a browser on your computer or phone and log in to your account.
2. Email: Since June 2025, a PDF invoice is sent monthly from arved@go3.tv.
3. Internet bank: If you’ve activated e-invoices, you can view them in your internet banking system.

💳 How to pay the invoice?

• By bank card: the payment will be automatically charged on the 12th of each month.
• By bank transfer: When making a manual payment, include only the reference number in the payment details.
• E-invoice in bank: If activated, the payment will be automatically prepared in your internet bank.

🔄 How to activate automatic payments?

• With a card: add your card details in your Go3 account – everything will be processed automatically.
• With e-invoice: activate this option in your bank by entering the reference number.

⏰ When is the invoice due?

• By the 25th of each month.
• If using card payment, it will be processed automatically on the 12th.

❓ I paid, but received a notice about an unpaid invoice!

1. If you paid via a manual bank transfer, check whether you included only the digits of the reference in the payment details.
2. If you included the invoice number or extra text (e.g., “payment for June”), please send the payment confirmation (PDF downloaded from your internet bank) to info@go3.tv. Customer support will forward the document to link it with your Go3 account.

🕒 Note! Payment processing and allocating to your customer account can take a few days

Check out the latest news, payment information and instructions about making payments here!